The Leading Credential for
Cannabis Retail Professionals

Dispensary Associate Certificate

Earning GFI’s Dispensary Associate Certificate (DAC) demonstrates that you have what it takes to succeed as a cannabis retail professional.

The Dispensary Associate must demonstrate proficiency in cannabis products, customer care, customer service, and dosing protocols.

The DAC is grounded in practice and real-world skills representing ongoing input from industry experts and cannabis operators.

To receive the Dispensary Associate Certificate, you must achieve a passing score of at least 70% on the multiple-choice certification exam.

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The Leading Credential for
Cannabis Retail Professionals

Dispensary Associate Certificate

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Whether you work in an adult-use or medical dispensary, the DAC prepares you to provide superior customer service and distinguishes you, and your team, as knowledgeable and credible professionals to your customers, patients, and regulators.

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Program Details

Duration

6 Hours

Modules

12

Duration

6 Hours

Modules

12

Course Description

The Dispensary Associate Certificate is a professional credential program developed by leaders in the cannabis industry. 

Whether you work in an adult-use or medical dispensary, the DAC prepares you to provide superior customer service and distinguishes you, and your team, as knowledgeable and credible professionals to your customers, patients, and regulators.

Upon completion, program graduates automatically become members of GF Institute

You will also receive a certificate of completion and a third-party, verifiable digital badge proving your achievement. Every time a digital badge is shared and viewed, your personal brand increases its reach and recognition.

Skill Up On
Your Schedule

All of our courses are designed using best practices for digital learning and are available 100% online, 24/7.

Get Your Official GFI Certificate & Digital Badge

Earn an official certificate of completion as well as a digital badge signifying your accomplishment

Stand Out to
Top Employers

Use your verified digital badge & stand out to top cannabis brands by claiming your profile at Careers in Cannabis.

Course Syllabus

Dispensary Associate Certificate

Understand Cannabis Products & Provide Superior Customer Service

  1. How Cannabis Works in the Body
  2. Cannabis Delivery Methods
  3. Cannabis Products & How They Work
  4. Cannabinoids
  5. Terpenes
  6. Onboarding New Customers & Patients
  7. Selecting Cannabis Products
  8. Cannabis Dosing & Titration Strategies
  9. Recommending Flower
  10. Interactions, Contraindications, & Potential Side Effects
  11. Deciphering Lab Results & Reading Labels
  12. Utilizing Cannabis Without the High

Certification Exam

  • 50 multiple-choice questions
  • Passing score is 70% or more
  • 2 permitted attempts

Note: Candidates who do not pass the final exam within the first 2 attempts must re-purchase the exam to unlock additional attempts to pass.

Badge + Skills Earned

Earn + Share Your Badge

Earn the Dispensary Associate Badge, the cannabis industry’s most trusted credential for cannabis retail professionals.

Your digital badge enables you to publicly share your professional skills and training accomplishments in a verifiable way, with 1-click publishing to LinkedIn and other social platforms.

GF Institute has partnered with Credly, a globally-adopted credential verification platform, to provide members with these digital badges.

It’s not just about sharing your achievements, either. Credly badges link to powerful metadata that provides prospective employers with context and instant verification of your esteemed training status.

Course Module Previews & Summary Information

Testimonials

Frequently Asked Questions (FAQs)​

We have partnered with Credly to translate the learning outcomes you’ve demonstrated into a badge. The technology Credly uses is based on the Open Badge Standards maintained by IMS Global. This enables you to manage, share and verify your competencies digitally.

When you successfully complete a GFI Approved Certificate program, you will receive an email notification with the subject: “GF Institute issued you a new badge” This will be followed by several reminders if you have not yet accepted/claimed your badge.

The digital badge is a web-enabled way for you to share your professional achievements, experience, and credentials to others. You can embed the badge on your email signatures, website and resumes and share in different social media platforms. GFI badges represent achievements valued by employers, students, your peers and prospective clients. Badges will help you tell your professional story in a way that is complete and validated.

GFI will issue the badge via email from admin@credly.com which will look like this.

Badges are digital assets used to communicate a learning achievement or credential. GFI badges link to metadata that provides context and verification. They can be shared across the Internet for maximum visibility and recognition. Badges are a standard to recognize and verify learning.

A badge communicates three things without sacrificing verification or context.

  • Who did something?
  • What did they do?
  • Who says they did it?

You can share your badges with anyone through digital platforms, including on social media, such as LinkedIn, Facebook, Twitter, and via email signature or embedded in a website.

Here are helpful links to instructions on how to share, attach or embed your digital badge:

Representing your skills as a badge gives you a way to share your abilities online in a way that is simple, trusted and can be easily verified in real time. Badges provide employers and peers concrete evidence of what you had to do to earn your credential and what you’re now capable of.

While the badges themselves are simply digital image files, they are uniquely linked to data hosted on the Credly platform. This link to verified data makes them more reliable and secure than a paper-based certification. It also eliminates the possibility of anyone claiming your credential and your associated professional identity.

Built By The Industry, For The Industry.

Guided by industry experts and cannabis operators in every sector from seed to sale, GF Institute was formed to develop standardized, industry-backed certificate programs that bring a new level of professionalism, credibility, and equity into the cannabis industry. 

Upon successful completion of an accredited training program, GF Institute will issue you an official certificate of completion and digital badge to post online and share with others as a powerful statement of your knowledge, commitment, and credibility in cannabis today.

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